CV: ----------------------Toj6/view?usp=drive_link
Oversight & Governance of Service StrategyStakeholder ManagementResource ManagementRisk & Change ManagementMilestone/Timeline Tracking and MonitoringScope ManagementReporting & ComplianceFinancial Management: Time and Materials, Fixed PriceProject Plan, SOW (Statement of Work), WBS (Work BreakdownStructure)UCaaS/IPTelephony Projects: MS Teams Direct Route (O365), SIP,FQDNService Activation, Migration/Transition, PortingBroadSoft, L-----------, CoreView, Reflexion, SmartsheetTicketing System: ITSM, Service Now, JIRA, Confluence, CherwellMonitoring Tools: Solarwinds, Cisco Meraki , LiveNX, VMWare(vSphere, vCenter), Lansweeper, SCOM, NetCool, MS Dynamics AXL1 Network Support & TroubleshootingBER Testing, RFC TestingPutty, Jumpbox, SecureCRT, Splunk, WiresharkMRTG, circuit/bandwidth utilizationWANs (DLL, IPL, ISDN, MPLS, DIA, Frame Relay, SDWan)WVPN, Broadband (DSL), Fixed VoiceTDMs, Ethernet, QoS, Tunnel, BGPFortigate, Nokia/Alcatel, Cisco, ADVA, Overture, SilverPeakEnglish/Filipino ConversantMS Teams, Outlook, Skype Business, Slack, WebExMicrosoft Office (Word, PPT, Excel, Sharepoint, OneNote, MPP)
