For 7 years, I've been the person US executives and business owners turn to when they need someone who can run the calendar, manage the books, and keep customers happy, reliably, and without hand-holding. I bring true expertise across Executive & Administrative Support, Finance & Bookkeeping, and Customer Support, with hands-on industry experience supporting a healthcare training business.
Core strengths:
Executive & Admin Support — Managed executive calendars and emails while coordinating meetings, agendas, and action items to keep priorities on track and eliminate scheduling conflicts.
Finance & Bookkeeping — Processed 70+ vendor and supplier payments through QuickBooks, maintaining accurate records and on-time payment schedules to prevent delays.
Customer Support — Resolved customer inquiries and technical issues across 4+ years in high-volume support environments, consistently maintaining strong customer satisfaction and retention.
AI & Automation — Built GoHighLevel pipelines and Zapier workflows, and use AI tools (ChatGPT, Claude, Gemini) daily to speed up research, writing, and admin work.
What Sets Me Apart — A proactive problem-solver who takes ownership without needing to be micromanaged, adapts quickly across industries, and is trusted with confidential operations.
Ready to bring reliable, expert-level support to your team. Let's talk.