Results-driven professional with experience in customer service, medical billing, and insurance verification. Started my career as a Call Center Representative, where I developed strong communication, problem-solving, and customer relationship skills. Currently working as a Medical Billing Specialist/Insurance Verification Specialist, specializing in insurance verification, claims processing, account management, and coordination with insurance providers, patients, and attorneys. Recognized for attention to detail, adaptability, and the ability to consistently meet productivity and quality goals while delivering excellent customer service.