Hi, I'm Hannah!
A reliable and detail-oriented Amazon & Shopify Virtual Assistant with over 3 years of experience in customer service and technical support at Google (via Concentrix), where I also served as a Subject Matter Expert (SME) handling complex customer concerns, supporting tea-----------mbers, and performing administrative tasks.
I also have 1+ year of experience in recruitment and sourcing, along with hands-on experience managing my own digital business, where I create product designs, handle customer inquiries, organize orders, and manage social media content. I have completed specialized training in Amazon & Shopify Virtual Assistance, General Virtual Assistance, Product Research, Email Marketing, Bookkeeping, Social Media Management, Graphic Design, and Real Estate Virtual Assistance, and I'm committed to continuously learning and growing within the eCommerce industry.
With strong communication, organization, and problem-solving skills, I'm highly proficient in Google Workspace and comfortable using a variety of digital tools. My goal is to help Amazon sellers and Shopify store owners streamline their operations, enhance customer satisfaction, and free up valuable time so they can focus on growing their business.
My eCommerce VA Services
- Amazon Seller Central Support
- Shopify Store Support
- Product Research
- Product Listing & Optimization
- Order Management
- Customer Support
Other VA Services
- General Administrative Support
- Email & Calendar Management
- Data Entry
- CRM Management
- Social Media Management
- Graphic Design (Canva)
- Bookkeeping Support
Portfolio:
-----------nva.site/
I'm passionate about helping eCommerce businesses stay organized, provide exceptional customer support, and scale efficiently through reliable virtual assistance.
