Experienced Executive Virtual Assistant | eCommerce Operations Specialist | Customer Service Professional | Administrative Support | AI-Powered Business Support

Thank you for visiting my profile.

My OnlineJobs.ph account has been around for some time, but I have not been very active on this platform because I have been fortunate to build long-term relationships with clients through other platforms. After many years of successfully supporting businesses remotely, I am now looking to expand my network, explore new opportunities, and connect with employers here on OnlineJobs.ph.

I bring over 10 years of experience supporting entrepreneurs, startups, and established businesses across the United States, the United Kingdom, Australia, Canada, New Zealand, the Middle East, and Europe. Throughout my career, I have provided reliable, high-quality support in executive assistance, administration, eCommerce operations, customer service, project coordination, and light bookkeeping.

As a consistent Top Rated Plus freelancer with a 100% Job Success Score, I have built a reputation for professionalism, reliability, attention to detail, and long-term client relationships. My goal is always to help businesses operate more efficiently while providing exceptional support and service.

How I Can Help:
Executive & Administrative Support
• Email and inbox management
• Calendar and appointment scheduling
• Travel arrangements
• Data entry and database management
• Document preparation and organization
• SOP and process documentation
• Project coordination

Customer Service & Client Support
• Email support
• Live chat support
• Customer onboarding
• Order management
• Customer retention and satisfaction

eCommerce Operations
• Amazon Seller Central
• Shopify
• eBay Seller Hub
• Walmart Marketplace
• Etsy
• WooCommerce
• WordPress
• Faire
• Magento
• Lightspeed
• Wix

Light Bookkeeping & Accounting Support
• QuickBooks
• NeatCloud
• Yardi
• Invoice processing
• Expense tracking
• Financial record organization

Social Media & Content Support
• Social media management
• Content scheduling
• Canva graphics creation
• Basic video editing using CapCut and iMovie
• Community engagement

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Tools & Software Experience

CRM & Customer Support:
Zendesk, FreshDesk, Reamaze, Gorgias, HubSpot, Zoho CRM

Project Management:
Monday, Asana, Trello, Podio, Active Collab, Appointy

Communication:
Slack, Zoom, Google Chat, Apple Mail, Microsoft Outlook

Productivity:
Google Workspace, Microsoft Office Suite

File Management:
Google Drive, Dropbox, OneDrive, Loom
<8efe80624d780eba0c6493ec45140364>Email Marketing:
ClickFunnels

Social Media Tools:
Meta Business Suite, Hootsuite, TweetDeck (X Pro)

Shipping & Fulfillment:
ShipStation, Shippo, Amazon Multi-Channel Fulfillment, Shipfusion, Shipwire, Invenco

Additional Experience
Purchase Order creation through LightSpeed and Stocky
Product review platforms such as Yotpo, Trustpilot, and -----------
Familiarity with B2B Envoy, Elastic Suite, B2B Direct, and Order Desk

I am also proficient in utilizing AI-powered tools such as ChatGPT, Claude, and Gemini to enhance productivity, accelerate research, improve communication, and support business operations while maintaining accuracy and quality.

AI Tools & Productivity
Experienced in leveraging AI tools to improve efficiency, streamline workflows, create content, conduct research, summarize information, draft communications, and support administrative tasks.

AI Platforms:
ChatGPT
Claude
Gemini

Applications:
Content drafting and editing<8efe80624d780eba0c6493ec45140364>Email composition and response management
Research and data gathering
SOP and process documentation
Customer support response creation
Social media content assistance
Meeting notes and summaries
Brainstorming and idea generation
Workflow automation support

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About Me

I hold a Bachelor of Science in Physical Therapy and have built a successful career in Virtual Assistance, Administrative Support, eCommerce Business Operations, and Customer Service. To further expand my skill set, I am currently pursuing additional training in bookkeeping.

My years of experience have taught me the importance of professionalism, accountability, adaptability, and continuous learning. I pride myself on being dependable, highly organized, and committed to delivering quality work. Whether working independently or as part of a team, I strive to exceed expectations and contribute meaningfully to the success of every business I support.

I value integrity, efficiency, and excellence in everything I do. My commitment is simple: show up consistently, communicate effectively, execute tasks with precision, and help businesses grow.

If you're looking for a dedicated, experienced, and trustworthy virtual assistant who can quickly adapt and become a valuable part of your team, I would be happy to connect.