Provide exceptional customer support via phone, email, and chat for a diverse client base.
Resolve technical issues related to the company's products, achieving a 95% customer satisfaction rate.
Collaborate with the product development team to convey customer feedback and assist in product improvement.
Assist customers with product onboarding, troubleshooting, and customization.
Conduct product demonstrations and training sessions for new clients, ensuring a smooth transition to our services.
Create and maintain comprehensive customer records in the CRM system.
