4 years of experience in admin assistant and HR staff with strong recent academic and work experience. Offer broad knowledge of key HR areas such as talent acquisition, employee training, and benefits enrollment. Demonstrated success balancing and prioritizing tasks in a fast-paced, service-oriented work environment. Solid back ground in office administration, with excellent multitasking, report presentation and document-keeping skills.
1. Assist Operations Manager in supervising daily operations oforganization.2. Address operational issues and concerns in a timely fashion.3. Supervise operations team to ensure operational excellence andexcellent customer services.4. Educate operations team on best practices, company policies andservice excellence standards.5. Develop and maintain operational guidelines for staffs.6. Assist in interviewing, recruiting, training, performance evaluation,promotion and termination activities.7. Determine staffing requirements, work assignment and schedules fornew projects.8. Maintain the facility clean, safe and organized.9. Coordinate with General Manager in different operational issues andpromotional activities.10. Generate operational reports for management as needed.11. In charge of monthly scheduling of core group & merchandisers12. Performs other core duties in the absence of store personnel13. Helps the Assistant Store Manager in handling customer concernsand queries14. Coordinates with HRD over updates, payroll, and timekeeping15. Conduct employee relations investigations and fact finding.16. Assist HR Manager in delivering Leadership Training17. Assist in the selection of Leadership positions18. Assist in the communication and enrollment process of employeebenefits programs19. Interpret and provide guidance on corporate policy and call centerpractices20. Building partnerships and working collaboratively with others tomeet shared objectives and sharing knowledge21. Making good and timely decisions that keep the organizationmoving forward22. Using a combination of feedback and reflection to gain productiveinsight into personal strengths and weaknesses
