Results-driven Technical Virtual Assistant and Team Lead with 10+ years of progressive experience supporting executives, remote teams, and business operations across BPO, e-learning, sustainability, and technology environments.
Currently focused on team leadership, operational efficiency, quality assurance, and process improvement. I identify repetitive and manual workflows that can be streamlined through automation, using Microsoft Power Automate and n8n to reduce administrative effort, improve consistency, increase visibility, and help ensure important tasks are not overlooked.
My experience spans executive and administrative support, project coordination, data and task tracking, inbox and calendar management, quality assurance, process documentation, and cross-functional coordination. I also develop practical workflow improvements that make day-to-day operations more structured, efficient, and easier for teams to manage.
I have expanded into content design and e-learning, building interactive learning modules using Articulate Storyline 360 as part of ongoing learning and development projects. I also use AI tools and prompt engineering in my daily workflows to support research, drafting, data organization, process analysis, and operational improvements.
Core skills: Team Leadership · Process Improvement · Workflow Automation · Microsoft Power Automate · n8n · AI-Assisted Workflows · Quality Assurance · Project Coordination · Administrative Support · Microsoft 365 · Asana · Articulate Storyline 360 · E-Learning · Prompt Engineering
I’m interested in opportunities where technology, automation, and practical process improvement can make teams more efficient while keeping the human side of work at the centre.
Open to collaboration and new opportunities — feel free to reach out at -----------
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