AVAILABILITY
Monday to Friday 12AM-3AM Philippine time
Saturday and SUNDAY 12PM-9PM Philippine time
Looking for reliable support to lighten your workload? I offer Virtual Assistant services tailored to your need specializing in Executive Assistance, E-commerce Management, Project Coordination and Customer Service. Whether it’s managing your calendar, handling your online store, or providing top-notch support to your clients, I bring organization, efficiency, and a proactive mindset to every task. With a strong eye for detail and a passion for helping businesses thrive, I’m here to make your day easier and your operations smoother?
Let’s work smarter together!
Message me to get started.
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Customer Service Excellence (2 years - BPO Industry)
I began my journey in the BPO industry, where I honed my customer service skills through comprehensive training and daily huddles. I handled chat and email support, as well as outbound calls assisting with order tracking, updates, and refunds. This role taught me flexibility, adaptability, and how to deliver customer satisfaction with confidence
Executive Virtual Assistance (9 months)
I supported a Financial Advisor/CEO by managing and growing his LinkedIn presence, designing Canva posters to boost brand visibility, and performing accurate data entry to track valuable connections. I also edited and polished important business documents for clarity and professionalism.
Project Coordination (1 year and 4 months - US-based IT Company)
In this role, I coordinated with technicians, scheduled assignments, and monitored their working hours to support U.S. retail clients such as Walmart, Ross, and Walgreens. Tasks included POS updates, CCTV installations, internet setup, LAN cable repairs, and battery replacements. I ensured seamless coordination and clear communication within the team.
E-commerce Experience (Shopify & Amazon 5 months)
I’m familiar with order processing, product listing, delivery tracking, refund handling, and customer support across key platforms like Shopify and Amazon.
With a strong background in diverse tasks and tools, I bring flexibility, attention to detail, and a growth mindset to every role I take on. I'm ready to help your business thrive.
