I am a results-driven Customer Support Specialist with 5 years of experience and a detail-oriented Product Listing Specialist with 3 years of hands-on expertise in e-commerce and online marketplaces. I help businesses deliver smooth customer experiences while ensuring products are accurate, visible, and conversion-ready.
What I Bring to the Table
*Resolving complex issues with professionalism and empathy
*Maintaining high CSAT through clear communication and follow-ups
*Managing escalations, refunds, subscriptions, and technical concerns
*Training and supporting tea-----------mbers as a former CSR trainer
*Writing clear, SEO-optimized product titles and descriptions
*Uploading and updating product listings with accurate specs and measurements
*Optimizing images, alt text, and metadata for better visibility
*Ensuring listing consistency, compliance, and reduced customer confusion
If you’re looking for a reliable professional who can support your customers and strengthen your product listings at the same time, let’s connect and discuss how I can add value to your business.
