Through fourteen years of experience in the BPO industry, I have attained exceptional leadership skills and a thorough knowledge of team management. Working as a customer success representative at a SAAS company has provided me with an excellent understanding of Google Workspace, various CRM systems, and Zapier. Positioning as a virtual assistant to the project manager has also given me the opportunity to refine my organizational and administrative abilities. All in all, I have gathered a wealth of experience and expertise within the realms of BPO, SAAS, leadership, customer service, technology, and project management.
