- Voice-based customer service representative with 3 years and 3 months of experience in the BPO industry. Experienced in a remote job or work-from-home set-up. Experienced in RETAIL INTERNATIONAL accounts. Handling customer inquiries via phone, order placement and processing, order tracking, and claims daily. Excellent in phone etiquette, excellent in communication skills (verbal, written) and interpersonal skills. Has ability to multitask in a fast-paced environment, is organized, detailed, and result-oriented, and strong work ethic.