A chemical engineering graduate with proven experience in the Business Process Outsourcing (BPO) industry. With a relatively 2-year background as a Customer Service Representative handling inbound calls for US-based companies such as Amazon, ----------- , and American Home Shield. Worked as a freelance creative writer doing lifestyle microblogs and Amazon product listings for a US-based client. A virtual assistant with specialties in Social Media Management and other related virtual tasks. Open to learning new stuff and expanding horizons.