Dedicated and detail-oriented Property Management Virtual Assistant with over 2 years of hands-on experience managing Airbnb and VRBO short-term rental properties. Skilled in guest communication, booking management, calendar and pricing optimization, listing updates, and fast issue resolution to ensure seamless operations and high guest satisfaction.
Also experienced as an Appointment Setter and Cold Caller (2 years), qualifying leads, managing inquiries, and scheduling appointments for real estate and health insurance campaigns.
Backed by 4+ years of BPO industry experience as a Customer Service Representative, Sales Representative, Credit Repair Analyst, and Fraud Analyst. Known for strong communication skills, accuracy, professionalism, and the ability to manage multiple tasks efficiently in remote environments.
Committed to delivering reliable, organized, and high-quality support that helps businesses grow.