With almost 2 years of experience in providing outstanding customer service in a sales account from a call center organization. I am motivated, dependable, and diligent, with strong communication skills for telephone-based client interactions.
List of Tools/Skills I am knowledgeable with: Tools: NICE CXone, Salesforce, Google Docs, Microsoft Word/ Excel/ Powerpoint, Slack, Canva,
Skills:- Tech-savvy- Very resourceful- Can answer phone calls and email promptly- Acknowledging and resolving customer complaints- Addressed customer account discrepancies and concerns.
I am also willing to learn and utilize other tools as needed to achieve efficient results.
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