Highly organized and detail-oriented Virtual Assistant with strong experience in e- commerce support, customer service, administrative coordination, and remote operations
management. Skilled in managing Shopify orders, handling customer support through
Gorgias, coordinating workflows using Trello, and maintaining professional
communication through email, chat, and phone support. Proven ability to multitask in
fast-paced environments while delivering exceptional customer experience and
operational efficiency. Experienced in supporting remote teams, organizing schedules, managing administrative
tasks, tracking customer orders, resolving client concerns, and utilizing modern business
tools such as Shopify, Klaviyo, OpenPhone, Trello, Google Workspace, and CRM
systems. Adept at maintaining accuracy, confidentiality, and productivity while working
independently.
