Hi! Im Dave, a dependable Virtual Assistant with over a year of experience in customer support, administrative tasks, and service coordination. I?ve handled chat, email, and call support, assisted with orders, refunds, follow-ups, appointment scheduling, and maintained accurate documentation in fast-paced environments.
I also have experience supporting patient and customer accounts, including billing concerns, insurance and prescription verification, and confidential data handling?allowing me to work with professionalism, accuracy, and empathy across different industries.
***Virtual Assistant Skills
Virtual Assistant
Administrative Virtual Assistant
Customer Support Virtual Assistant
Customer Service VA
Administrative Support
Operations Support
Client Support Specialist
***Customer Support Skills
Chat Support Representative<8efe80624d780eba0c6493ec45140364>Email Support Agent
Phone Support
Live Chat Support
Customer Care Specialist
Customer Experience Support
Issue Resolution
Case Documentation
Customer Follow-ups
***Healthcare Support Skills
Healthcare Virtual Assistant
Medical Virtual Assistant
Patient Care Representative
Patient Support Specialist
Medical Customer Support
Prescription Verification
Insurance Verification
Patient Billing Support
Confidential Data Handling
Healthcare Administrative Support
***Appointment Setting Skills
Appointment Setter
Appointment Scheduling
Calendar Management
Scheduling Assistant
Appointment Coordination
Follow-up Management
Data Entry
Record Keeping
Documentation & Reporting
Administrative Operations
Process Optimization
Attention to Detail
Organizational Skills
***TOOLS USED
Google Workspace
Google Docs
Google Sheets
Microsoft Office
Microsoft Excel
Zoom
Microsoft Teams
Slack
*Why Work With Me
Clear and professional communicator
Organized and reliable
Can work independently with minimal supervision
Focused on long-term client support and part time
