Professional IT Support Specialist and Systems Administrator with hands-on experience managing academic information systems, Google Workspace, LMS platforms, and full IT infrastructure support.
I currently manage student and faculty systems from account creation, access permissions, enrollment configuration, grade processing, and database troubleshooting. I also provide remote and on-site technical support including software installation, hardware troubleshooting, internet setup, and network configuration.
I am highly experienced in:
User account provisioning and access control
Google Workspace administration
LMS management and user support
Troubleshooting hardware, software, and networking issues
Remote technical assistance
Data accuracy and system monitoring
I work independently, communicate clearly, and focus on resolving issues efficiently while maintaining system security and data integrity.
If you are looking for a reliable IT Support Specialist who understands both systems management and end-user support, I am ready to help.
