IT Support Technician
- Create Inventory for all PC units
- Maintain/monitor Computer Software’s on all workstations
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up software or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Keeping documentaries data/information for inventory.
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Work continuously on a task until completion
- Prioritize and manage many open cases at one time
- Installing Computers/Networks/CCTV/Biometric/Printers to another project office
site all workstations
- Test and evaluate new technology
- Proficient in Adobe Photoshop & Adobe Premiere
Previous Work Experiences:
IT Technician (Home Service)
- Setting up hardware and software installations.
- Repairs on computers and another configuration as needed.
- Technical troubleshooting both laptops and computers.
- Virus &Spyware removal.
- Printer installations and cleaning.
- Keyboard & LCD replacement for laptops.
- Upgrading windows Operating System and Software.
HR Timekeeper
- Maintaining an accurate record of labor hours worked by each employee on each job site.
- Tracking employee hours, calculating overtime hours, and submitting payroll information
timesheets to HR Payroll Officer.
- Calculating timesheets based on work orders, including start and end times.
- Making sure that timekeeping records are stored securely.
- Monitoring timesheets for accuracy and making any necessary adjustments.
- Reporting any timekeeping irregularities to Supervisor’s, Foremen for further investigation.
- Encoding, recording timekeeping daily records on spreadsheets, Microsoft Excel.
Data Entry
-Retype pdf files, old written files to MS word, Excel
-60 wpm typing speed
Data research
- Searching Data through specific website
- Data input in Spreadsheet
Adobe Products
- Photoshop
- Premiere
- Illustrator
