Medical Virtual Assistant and Healthcare Customer Support Professional with 9+ years of experience supporting healthcare, insurance, pharmacy, and patient service operations. Experienced in insurance verification, prescription processing, CPAP supply order fulfillment, medical documentation review, patient coordination, appointment scheduling, CRM management, and HIPAA-compliant healthcare support. Proven ability to deliver accurate, compassionate, and efficient support while collaborating with healthcare providers, insurance teams, and patients. Skilled in healthcare documentation, eligibility verification, customer service, and remote administrative support. Currently seeking opportunities as a Medical Virtual Assistant, Insurance Verification Specialist, Patient Care Coordinator, Intake Coordinator, or Healthcare Support Specialist.
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