Are you looking for a first-rate freelancer who can handle your company's customer service supports need?Then look no further...I have 13 years proven experience in providing quality customer service supports both office and home based.I am experienced in handling inbound and outbound phone support,appointment settings and e-mail support, live chat support,quality assurance support,coaching and marketing assistance for several companies. I am adept in using the following tools and applications:*Zendesk *CRM*Google Apps *SnapEngage *Microsoft Office applications *GDS Tool(Apollo)*I have used several softphones from previous projects such as Convoso, Dial,Xencall,Ring Central.I consider myself a results driven freelancer and someone who enjoys working in the Customer Service Industry so much.
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