IT Support Engineer | Windows, M365, Network Troubleshooting | 2+ Years | Fast Resolution & Zero Downtime Focus

I help businesses resolve IT issues fast—without disrupting operations.
With 2+ years in IT support, I specialize in Windows environments, Microsoft 365, and network troubleshooting. If you need reliable, no-drama IT support, I’ve got you covered.

Systems & Tools:

Windows 10/11, Windows Server
Microsoft 365 (Exchange, Azure AD)
Active Directory
VPN (Cisco, OpenVPN)
Remote Tools: TeamViewer, AnyDesk
Ticketing: Zendesk, Freshdesk, Jira
Networking: TCP/IP, DNS, DHCP

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