I am a 27-year-old professional with a Bachelor’s degree in Business Administration, specializing in Marketing Management. Over the past six years, I have built a solid career in the fields of Marketing and Customer Service Management, developing a diverse skill set that enables me to navigate various roles within these industries. Before transitioning to remote work, I spent two years gaining valuable experience as a Bank Teller and Customer Service Representative. During this time, I honed my customer interaction skills, learned the intricacies of financial products, and developed a strong understanding of customer service excellence. The pandemic brought significant changes to my personal life, as I became a single mom. However, I was determined to continue my professional journey. I initially embraced a work-from-home setup and took on the role of Social Media Manager for Pineapple Staffing. In this position, I was fortunate to collaborate with clients across a range of industries, including Hospitality, Wellness, Fitness, and Legal. My primary responsibilities involved designing and implementing comprehensive social media strategies that were tailored to meet each client’s unique business objectives and enhance their online presence.
Building on the skills I acquired in my previous role, I progressed to a full-time position as a Destination Research Manager, also known as a Guest Experience Manager, at The Travel Byrds. During my three-year tenure, I was entrusted with creating unique and culturally enriching experiences for travelers exploring destinations around the globe. Leading a team of exceptional Travel Consultants, I successfully guided our efforts to achieve the highest sales figures within the company, showcasing my ability to motivate and manage a high-performing team. In addition to my corporate experience, I am also an entrepreneur.
I ran a small cake business for four years, where my creative talent as a cake designer allowed me to bring my clients' visions to life. I managed all aspects of the business, from product development to marketing and social media management, leveraging my skills to promote our offerings and engage with customers. Although I loved this venture, I ultimately d----------- to close the business to focus on my remote work career. Throughout my journey, I have developed a diverse skill set including customer service management, thorough research abilities, strategic marketing, sales expertise, and effective email management.
I also possess technical skills such as basic graphic design, video editing, and digital marketing, which enhance my capacity to contribute to various projects. Outside of my professional endeavors, I have a variety of hobbies and interests that keep me balanced and fulfilled. I am an avid reader, enjoy practicing pottery, and prioritize maintaining an active lifestyle through workouts. I also have a passion for traveling, dancing, cake designing, and styling events, which allows me to express my creativity and connect with others on a personal level.
