I am an aspiring Customer Service Virtual Assistant with 10 years administrative and customer service and 4 years supervisory experience. While I'm new to this industry I am passionate about helping customers feel heard, supported, and satisfied. I have strong communication skills, patient, detail-oriented and I handle case calmly and professionally. I am familiar with tools such as email support, live chat, CRM systems, Microsoft Office and I am always eager to learn new platform or tools to help support the business operations.
