Detail-oriented logistics professional with over 2 years of experience in shipment coordination and customer support. Experienced in track and trace operations, managing delivery status inquiries, and handling Proof of Delivery (POD) requests for clients and customer service teams. Completed specialized training in freight brokerage and dispatching, with practical exposure to real freight scenarios. Proven ability to multitask, communicate effectively with clients and carriers, and resolve issues quickly in fast-paced logistics environments.
