Experienced recruitment and workforce operations professional with a strong background in high-volume hiring, healthcare recruitment, blue-collar staffing, and workforce scheduling across US and Australian markets. Demonstrated expertise in full-cycle recruitment, candidate sourcing and screening, workforce coordination, and operational support.
Started career as a Call Center Agent specializing in US retail accounts, handling order processing and delivering high-quality customer service in fast-paced environments. Transitioned into recruitment as a Recruitment Associate, managing volume hiring for call center roles, conducting sourcing, screening, and initial candidate assessments.
Advanced to a Recruiter role for a US-based company, leading end-to-end recruitment for Registered Nurses, Allied Health professionals, and Paraprofessionals. Developed strong experience in healthcare staffing compliance, candidate qualification review, and stakeholder coordination.
Expanded operational expertise as a Scheduling Coordinator, responsible for matching paraprofessionals with students requiring educational support, ensuring proper alignment of skills, availability, and needs. Further strengthened workforce management skills as an Aged Care Scheduler, managing scheduling and rostering of Registered Nurses and Personal Care Assistants (PCAs) for aged care facilities.
Continued recruitment career with an Australian-based company specializing in blue-collar hiring, recruiting drivers, forklift operators, dockhands, laborers, and warehouse staff. Progressed into a Blue-Collar Scheduler role, overseeing scheduling and rostering of drivers, laborers, and warehouse personnel, ensuring workforce efficiency and operational continuity.
Brings a strong combination of recruitment expertise, workforce planning, compliance awareness, and cross-market experience (US & AU), with the ability to thrive in high-volume, fast-paced staffing environments.
