I started my career in customer service, where I learned the importance of communication, problem solving, and building strong relationships. Over the years, I have grown into roles focused on client management, business development, and operations, allowing me to develop a well-rounded understanding of how to support both customers and the business.
In my current role as a Partnership Associate at Intelligent Outsourcing, I work closely with business owners across the UK, guiding them from the first conversation through recruitment, onboarding, and ongoing account management. I coordinate with Recruitment, Operations, Finance, and Leadership to keep projects moving, maintain accurate records, and ensure every client receives a professional and seamless experience from start to finish.
Beyond my day-to-day responsibilities, I work closely with our CEO and COO, supporting key business initiatives, coordinating cross-functional activities, and contributing to projects that improve internal processes and strengthen client relationships. These experiences have taught me how to adapt quickly, communicate effectively with stakeholders at all levels, and take ownership of my work.
I enjoy working in fast-paced environments where I can stay organised, solve problems, and help teams achieve their goals. Whether I am managing client relationships, coordinating projects, maintaining CRM records, or supporting business operations, I take pride in being dependable, proactive, and someone people can rely on to get things done.
I am always looking for opportunities to continue learning, take on new challenges, and contribute to an organisation where I can create value through strong relationships, operational excellence, and exceptional customer experiences.
Verified
