I've been in the Business Process Outsourcing industry for 10 years. Before freelancing, I was a Quality Assurance Analyst. I also have experience in data entry and creating/updating reports using Microsoft Excel as I have worked as a Reports Analyst. Typing is an easy job for me as I have an average of 55+ WPM.
I landed my first home-based job as Live Chat support and handled on-boarding / customer success for 2 -----------w, I'm more into handling dropshipping businesses and managing Zendesk as a Customer Support Expert.
Customer service has always been my passion, and I'll strive to help you achieve great results.
