I am a highly reliable and detail-oriented Executive Virtual Assistant with 5+ years of experience in administrative support, reporting, customer service, and fraud dispute resolution. I specialize in supporting remote teams, publishing platforms, fintech operations, and public sector offices.
Current Work:
I assist global clients and agencies with:
-Calendar and inbox management for executives
-Customer and member support via e-mail and CRM platforms
-Fraud and dispute resolution (chargebacks, PayPal claims, KYC)
-Report preparation, billing summaries, and document accuracy
Past Roles:
-Investigated unauthorized transactions and resolved customer disputes
-Provided publishing support for authors and online platforms
-Managed collections, deposit reports, and internal communication in government roles
-Delivered customer service for Amazon retail and product inquiries
I have worked with teams across e-commerce, publishing, fintech, public administration, and BPO. I adapt quickly to new tools and systems and consistently deliver accurate, professional, and timely results. If you are looking for a proactive and organized VA to bring structure to your operations, I am ready to help.
You can also view my portfolio here:https://---------------------------------
Let’s work together!