With over 5 years of experience as an SEO Specialist and 4 years in Technical Support, I bring a rare combination of analytical problem-solving and digital strategy expertise.
As an SEO Specialist, I've successfully managed content strategies, conducted in-depth keyword research, built high-quality backlinks, and used tools like Ahrefs to drive measurable ranking improvements. I've worked closely with writers and developers to ensure optimized content and technical SEO compliance. My work has helped businesses increase traffic, authority, and conversions.
Prior to that, I spent several years in the BPO industry supporting DSL, VoIP, financial software, and cable TV clients. I handled everything from front-line troubleshooting to escalated issues, often mentoring new agents and ensuring resolution quality. This technical foundation gave me a deep understanding of system operations, customer experience, and precise documentation.
I'm highly adaptable, detail-oriented, and thrive in long-term partnerships where I can add value and grow with your business.
