Hi! I'm Danna, an E-Commerce Executive Assistant with a background in customer service, administrative support, business operations, and e-commerce support.
Over the years, I have worked in customer-facing and support roles across telecommunications, banking, retail, hospitality, and service industries. These experiences helped me develop strong communication, problem-solving, organization, and documentation skills that are valuable in supporting online businesses.
I help e-commerce business owners stay organized and focused by providing reliable support in daily operations, customer experience, product management, and administrative tasks.
Here are some of the ways I can support your business:
- Shopify Product Listings & Product Updates
- Product Research & Competitor Research
- Marketplace Cross-Listing Support
- Customer Support (Email & Chat)
- Order Tracking & Customer Follow-Ups
- Administrative Support & Data Entry
- Calendar & Schedule Management
- SOP Documentation & Process Management
- Online Research & Data Organization
- Workflow Coordination & Task Tracking
Tools I have experience using include Shopify, Google Workspace, Trello, Slack, Zoom, Canva, GoHighLevel, ChatGPT, eBay, and AliExpress.
I am detail-oriented, organized, and committed to delivering accurate and dependable support. My goal is to help business owners save time, improve customer experience, and keep operations running smoothly.
If you're looking for an E-Commerce Executive Assistant who can provide reliable support and contribute to your business growth, I'd love to connect.
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