Hello! I'm Lorelie, a reliable and detail-oriented Customer Support and Virtual Assistant professional from the Philippines with 8 years of experience supporting customers and business operations.
My background includes telecommunications, healthcare technology, electronics, and business process environments. I have experience handling customer support, account management, email and inbox management, data entry, CRM documentation, billing, collections, payment processing, order processing, and technical troubleshooting.
I have professional experience using Salesforce (Engage), Siebel CRM, RMS
and other internal customer management systems, and I'm comfortable learning new tools and processes quickly.
I can help businesses with customer support, administrative and back-office tasks, email management, data entry, account updates, order processing, payment-related tasks, customer follow-ups, and technical support.
I take pride in being reliable, accurate, organized, and customer-focused. I'm comfortable working independently, managing multiple priorities, following established procedures, and taking ownership of my responsibilities.
I'm looking for a long-term remote opportunity
where I can use my experience to provide dependable support and contribute to the growth and success of the business.
Verified
