I am a Trust & Safety Senior Specialist with over 10 years of experience in content moderation, risk analysis, platform integrity, as well as chargeback and dispute management. I bring a strategic mindset to identifying policy violations, resolving complex and sensitive cases, and making accurate, data-informed decisions in fast-paced, high-volume environments.
In addition to my core expertise, I have experience supporting training and onboarding initiatives, helping new tea-----------mbers quickly adapt to performance and quality standards. I have also contributed to process improvements and policy alignment by providing insights and recommendations based on data trends and operational needs.
My background spans both risk and operational support functions, making me highly versatile. I provide reliable administrative and operational support, including email and calendar management, data organization, and report preparation—ensuring smooth and efficient day-to-day operations.
I am highly detail-oriented, organized, and capable of managing multiple priorities while maintaining accuracy and consistency. I bring strong communication skills, accountability, and a collaborative approach, consistently delivering high-quality results both independently and as part of a team.
I am committed to supporting organizations in maintaining secure, efficient, and high-performing operations.