Operations Virtual Assistant with hands-on experience supporting busy teams across real estate, leasing, transaction coordination, freight, and customer service. I’m comfortable handling CRM updates, data entry, and document work, and I help keep day-to-day workflows organized so things move smoothly from lead to completion. Known for being reliable, detail-focused, and quick to learn new tools, I adapt easily to different systems and make sure tasks are done accurately and on time to support overall operations.
CORE SKILLS:
Administrative & Leasing Support: Inbox/calendar management, scheduling, client coordination, leasing inquiries, tenant and applicant support
Property Research & MLS Support: Comps research, market analysis, MLS updates, listing support, and data gathering for leasing decisions
KYC & Compliance: Background checks, ID verification, LexisNexis research, and compliance support
Loan & Mortgage Support: Payment tracking, reporting, servicing support, and follow-ups for timeline accuracy
Client Communication: Email/SMS follow-ups, TCPA/DNC-compliant outreach, and status updates across leasing and transactions
Reporting & Data Management: Google Workspace, Excel, spreadsheets, reporting, and system updates
Document & Lease Management: DocuSign, Dotloop, SignNow—e-signatures, lease/contract files, and organized record keeping
CRM Management: CRM cleanup, DNC/TCPA scrubbing, duplicate removal, contact validation, and database accuracy
Bringing reliable support in leasing, transactions, and day-to-day operations to help keep things organized and moving smoothly.
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