Dedicated and detail-oriented IT Support Professional with experience in troubleshooting hardware, software, and network-related issues. Skilled in providing technical assistance to end users, configuring and maintaining computer systems, managing user accounts, and ensuring optimal system performance. Proficient in Windows, Microsoft 365, Active Directory, remote support tools, and basic network administration. Strong problem-solving and communication skills with a commitment to delivering excellent customer service and minimizing downtime. Passionate about technology and continuously improving technical knowledge to support business operations effectively.
