Operations Manager for Cleaning Business| Scheduling, Hiring & Customer Support

## Skills & Expertise

* Cleaning Business Operations
* Appointment Scheduling & Team Coordination
* Customer Service & Client Communication
* Invoicing & Payment Processing
* Administrative & Virtual Assistant Support
* Staff Supervision & Task Management
* Problem-Solving & Multitasking
* CRM & Scheduling Tools
* Google Workspace & Microsoft Office

### Tools & Platforms Used

* OpenPhone
* Jobber
* Google Workspace
* Google Local Services Ads (LSA)
* Facebook
* Nextdoor
* Angi Leads

## Work Experience

### Operations Manager – Cleaning Business

* Managed daily operations for residential and commercial cleaning services.
* Scheduled jobs, coordinated cleaners, and handled customer communication.
* Managed invoices, payments, and client records.
* Assisted with hiring, onboarding, and supervising cleaners.
* Used Jobber, OpenPhone, Google Workspace, LSA, Facebook, Nextdoor, and Angi Leads to manage operations and generate leads.

## Career Objective

Reliable and organized Operations Manager with experience in cleaning business management, scheduling, customer service, and administrative support. Seeking opportunities in operations management, virtual assistance, scheduling, or customer support.