Detailed-Oriented, Self-Reliant and hardworking professional with 2 years background in credit and collection clerk and 20 years of experience as Credit and Collection Manager with proven track record of customer service and adopt at building strong relationship's by understanding customers situation, perceptions and expectations and to keep customers happy by finding out what they want and dealing with their problems quickly. Over seeing the over-all operation of the credit and collection department by analyzing the credit capability of potential customers and credit score to predict risk. Approving and declining customers loan application. As a Collection Manager i am developing and implementing strategies to increase successful collections, training, recruiting and managing the team and setting targets and monitoring team performance.
