Hi, I’m Gela — a dedicated, adaptable, and detail-oriented professional with experience in customer service, technical support, real estate virtual assistance, and property management. I started my career in the BPO industry, where I developed strong communication, problem-solving, and customer service skills while supporting customers in technical and account-related concerns. I later transitioned into virtual assistance and real estate, gaining hands-on experience with lead management, tenant communication, leasing support, property administration, and client coordination.
My property management experience has allowed me to work with platforms such as Buildium, Tenant Turner, Dotloop, Follow Up Boss, Dialpad, and Google Workspace. I’m comfortable handling multiple priorities, maintaining accurate records, communicating with tenants and clients, and following tasks through to completion.
I’m tech-savvy, quick to learn new systems, and comfortable working independently in a remote environment. I value professionalism, clear communication, attention to detail, and taking ownership of my responsibilities.
I’m always open to learning, growing, and connecting with people and organizations where I can contribute my skills while continuing to develop professionally.
