I am a highly organized and results-driven Operations Support Specialist with hands-on experience in appliance repair services. I’ve worked as a Dispatcher, Job Coordinator/Manager, Sales and Marketing Support, and Customer Service Representative.
I manage technician schedules, dispatch jobs efficiently, coordinate with subcontractors, clients, property managers and ensure projects are completed on time. I handle inbound and outbound customer calls, provide updates, resolve concerns, and help close service bookings. I also assist with upselling services and maintaining strong client relationships.
I’m experienced in CRM systems, workflow management, reporting, and multitasking in fast-paced environments. I take pride in being reliable, detail-oriented, and proactive in solving problems before they escalate.
If you need someone who understands operations from dispatch to customer satisfaction — I’m ready to help your team grow.
