IT Support Engineer | Microsoft 365 Administrator | MSP Specialist | Automation Enthusiast
I’m an experienced IT professional with 12+ years in technical support, system administration, and IT infrastructure management, supporting global organizations across complex environments. My background includes extensive experience in Managed Service Provider (MSP) operations, delivering high-quality support to organizations across Australia.
I specialize in Microsoft 365 administration, endpoint management, cloud platforms, and IT automation, helping businesses improve system reliability, security, and operational efficiency. Throughout my career, I’ve built a strong reputation for quick problem resolution, proactive support, and delivering excellent end-user experiences.
What I do best:
• Microsoft 365 Administration (Exchange, Intune, Entra ID, SharePoint)
• Endpoint & Device Management (Intune, NinjaRMM, N-Central)
• Server & Cloud Administration (Windows Server, AWS, Google Workspace)
• Cybersecurity Monitoring (Huntress, Avanan, Endpoint Detection)
• IT Infrastructure & MSP Support for multiple organizations
• IT Process Automation using Power Automate, PowerApps, and Python
I thrive in fast-paced environments where I can solve complex technical issues, optimize IT systems, and help teams work more efficiently through technology.
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