I have over ten years of experience as a customer service representative, and I'm committed to sustaining client satisfaction and helping the business achieve its objectives. Demonstrated capacity for connecting with clients and understanding their demands. I'm a goal-oriented individual who won't accept less than my best. I am a keen and quick learner who can readily adjust to any circumstance in any setting.
Additionally, I have been a seasoned virtual assistant for over 4 years. In charge of providing general administrative support to the teams for Sales, Operations, and Production. I have acquired a variety of abilities via my extensive experience that I can favorably impart to your company.
SKILLS AND ABILITIES:
Customer serviceMarketing Campaign ManagementEmail and Chat supportCold CallingData entryTroubleshooting and testing skillsCommunication skillsProblem-solving abilitiesAttention to detailDecision makingTime managementPositive attitudeOpen mindedCommitment to deadlinesSpeed and efficiencyWillingness to learn
Tools/Software's/Platforms I am familiar with:
Google Apps (Mails, Maps, Docs, Sheets, Drive, Hangout, Calendar, Meet)Microsoft Apps (Word, Excel, Powerpoint)SlackCRMRing CentralSiebelTrelloIMEIModiniSabre
