A highly motivated and detail-oriented professional with over 5 years of experience in Data Entry, Online Research, MS Excel, and Google Spreadsheets. Experienced in gathering information from web sources, organizing and maintaining accurate databases, converting PDF files into editable documents, and managing large volumes of data with efficiency and accuracy.
Additionally, I have 5 years of experience as a Senior Game Master in the gaming industry, where I developed strong problem-solving, communication, and customer service skills. I am highly trained in customer support and committed to providing exceptional customer experiences with professionalism and empathy.
From 2024 to 2026, I worked as an Email Customer Support Representative for two eCommerce companies namely Norelie (EU) and ReuvaCare (US), handling customer inquiries, order management, refunds, subscription concerns, and product support. I utilized Gorgias, RichPanel, CheckoutChamp and Shopify platforms to process orders, track shipments, manage customer accounts, and resolve issues efficiently while maintaining high customer satisfaction.
I am a fast learner, adaptable, and capable of working with minimal supervision. I am committed to delivering high-quality results, meeting deadlines, and contributing positively to any team or organization.
