Results-driven and detail-oriented Credit Repair Customer Support Specialist with experience assisting clients with credit repair concerns, account questions, dispute updates, and follow-ups. Skilled in handling client communication through calls, text, email, and CRM while providing clear, patient, and professional support. Experienced in managing multiple client accounts, documenting interactions, reviewing account history, and making sure client concerns are properly addressed.
Experienced Credit Repair Administrative Specialist with hands-on experience using DisputeFox and GoHighLevel (GHL) to manage client profiles, review dispute status, check account notes and history, update client information, monitor conversations, and complete assigned backend tasks. Skilled in maintaining accurate records, following company SOPs, tracking client progress, and handling administrative tasks while keeping client information organized and confidential.
Knowledgeable Credit Repair Support Specialist with experience reviewing credit reports and assisting clients with questions regarding collections, charge-offs, late payments, inquiries, negative accounts, and dispute progress. Skilled in investigating client concerns before responding, explaining credit repair processes in an easy-to-understand way, resolving issues when possible, and escalating only when necessary. Known for being reliable, patient, detail-oriented, organized, and comfortable handling a high volume of client interactions.
