Marketing Automation & CRM Specialist | AI-Assisted Business Systems
Business operations professional with experience in customer service, business management, team leadership, and process optimization. Currently focused on Marketing Automation, CRM Management, Lead Generation Systems, Social Media Marketing, AI-Assisted Workflows, and Data Analytics.
Experienced in building structured workflows, improving operational efficiency, and implementing systems that support customer engagement and business growth. Combines hands-on business ownership experience with modern marketing technology, automation platforms, and AI tools.
Strong interests include workflow automation, customer journey design, lead management systems, process improvement, analytics, and business operations.