I help eCommerce businesses manage daily operations so they can focus on growth.
I specialize in Shopify store management, email customer support, and order processing. With 1 year of experience, I’ve handled high-volume customer inquiries (up to 120 emails per shift), assisting with order tracking, shipping updates, cancellations, and modifications using tools like Shopify, Zendesk, and Gorgias.
I focus on clear communication, fast response times, and empathetic support to ensure every customer has a smooth and positive experience. I am detail-oriented, reliable, and committed to resolving and closing tickets within 24 hours.
Here’s what I can help you with:
• Shopify product listings and updates
• Customer support (email & chat)
• Order fulfillment and tracking
• Returns, refunds, and order modifications
• Store maintenance and admin support
I am always ready to learn, adapt, and support your business needs. Let’s work together to improve your store operations and customer satisfaction.
