I am a dedicated Junior IT Support & Web Developer with a strong foundation in technical troubleshooting and web development. Skilled in MySQL for efficient database management, Visual Studio for coding and debugging, and Canva for creating visually engaging content, I bring a versatile toolkit to every project. My experience in customer service, chat support, and managing property listings on OTAs like Airbnb, -----------, and Expedia has refined my ability to communicate effectively, resolve issues swiftly, and optimize digital solutions. Proficient in the Microsoft Office Suite, I manage data analysis, document creation, and presentations to support productivity across teams. With a passion for helping users and enhancing digital solutions, I aim to contribute to both front-line support and web development initiatives to drive overall success.