Hello! I'm Joanne, a reliable and detail-oriented Virtual Assistant with experience in administrative support, customer service, online research, CRM management, and e-commerce support.
My previous experience as an Executive Virtual Assistant gave me hands-on experience in email management, market research, business communications, documentation, project coordination, and organizing business information. I enjoy helping business owners stay organized by handling day-to-day administrative tasks so they can focus on growing their business.
I also have experience in customer service, inventory management, and business operations, allowing me to communicate professionally with clients, manage records accurately, and provide dependable support. In addition, I create simple marketing materials, presentations, and social media graphics using Canva.
Here are some of the tasks I can help you with:
• Administrative Support
• Email & Calendar Management
• Data Entry
• Online Research
• CRM Management (HubSpot)
• Shopify Product Listing & Inventory Updates
• Customer Support
• File & Document Organization
• Spreadsheet Management
• Canva Graphics & Presentations
I'm proficient in Microsoft Office, Google Workspace, Notion, HubSpot CRM, Shopify, Canva, and other productivity tools. I also have academic experience using AutoCAD, SketchUp, and Revit, which allows me to support architecture, construction, and real estate-related businesses when needed.
I am organized, adaptable, eager to learn, and committed to delivering quality work. I'm looking for a long-term opportunity where I can grow professionally while helping businesses operate more efficiently.
You can contact me via email at -----------
Thank you for visiting my profile. I look forward to working with you!
