I have 10+ years of diverse work experience, including my recent role as a Helpdesk Associate at Expressway, a US company. There, I provided inventory assistance to clients, helping them with counts and invoice balancing. I also learned to use specialized systems for food chains like Burger King and Sonic. Additionally, I utilized Oracle for analytics, Google Sheets for report updates and leave management, and Slack for effective communication. I also had the privilege of working as a Communication and Events Manager in Muscat, Oman. During my time there, I handled Social Media Marketing Plans and Strategies for clients, creating compelling content and approving campaign designs. I relied on Canva for design purposes and utilized Slack for seamless communication. I also successfully planned and executed various events, including product launches and company gatherings. Before that, I served as a Front Office Manager at ISPD (International School of Protocol and Soft Diplomacy) in Oman. This role allowed me to collaborate closely with professionals from diverse backgrounds, managing and facilitating their classes both online and in person. I handled document preparation and payment follow-ups, utilizing MS Office and Excel to ensure efficient operations.
