I'm ----------- ----------- , I studied Bachelor of Science in Business Administration major in Marketing Management.
I have over four years of experience in the BPO industry, where I specialized as both a customer service and technical support representative. Additionally, I got the opportunity to dip my toes into sales. I bring a proven track record of delivering exceptional customer service to clients around the globe. My dedication to providing timely and effective solutions has allowed me to thrive in fast-paced environments while maintaining a high level of client satisfaction.
Skills would you like to know :
• Excellent verbal and written communication skills
• Problem Solving
• Proficient in using Microsoft Office Suite (Word , Excel , Outlook)
• Know how to use Google Drive
• Empathy & Patience
• Time Management
• Familiar with Emailing and know how to send and manage emails
• Proficient in using Canva
• I am experienced in using various social media platforms
• Proficient in using customer service software and CRMs
• Ability to handle high call volumes or manage large volumes of emails/live chats
Feel free to reach out to me. I understand the importance of open communication and am committed to providing prompt responses to your inquiries. Whether you have questions about a project, need assistance, or simply want to discuss your requirements further, I'm here to help. Looking forward to connecting with you.
