Detail-oriented and highly organized professional with 7+ years of experience in customer service, banking operations, travel coordination, and administrative support. Experienced in managing customer records, documentation, financial transactions, travel bookings, and complex customer concerns while maintaining accuracy and confidentiality. Proficient in Amadeus, Sabre, Microsoft Office, ticketing systems, Zoom, and Microsoft Teams. Known for strong communication, problem-solving, multitasking, and attention to detail. Currently transitioning into Virtual Assistant and remote support roles, bringing strong transferable skills, adaptability, and a willingness to learn new tools and processes.
